ITS Maintenance and Updates 
 

• Monthly maintenance updates will occur on Thursday, April 16th, 5:00 p.m. - 10:00 p.m. This includes our monthly mandatory security patches for all services. Users may experience intermittent downtime.

Help Desk Hours for Spring Holiday 
 

• Friday, April 3rd & Saturday, April 4th: Closed
• Sunday, April 5th: Noon - 5:00 p.m.

A New Authentication Page is Coming Soon 
 

The UT System authentication page will be getting a new look! Starting May 27th, you will notice an updated design that enhances accessibility, security, and user experience on all UT System services, such as DASH, Office 365, Zoom, and Adobe platforms. Beginning on this date, you will begin to use your full UTM email to login to these services. To align with the UT System, UT Martin will implement this authentication change on the same date for all UTM services, including Portal, Canvas, and Google.

Here's what you can expect:

• Fresh New Look: The sign-in page will have a clean design.
• New Sign-In Experience: When you visit the landing page, you'll be quickly redirected to Microsoft's authentication site for a seamless login process.

How to Sign In:

• Use your UPN as your username. Your UPN is the email address used to sign in to UT services, such as email, typically in this format:
  • Faculty and Staff:Use NetID@utm.edu
  • Students:Use NetID@skyhawks.utm.edu or NetID@ut.utm.edu
  • If you aren't sure what your UPN is, look it up at https://ds.tennessee.edu/passwords/mynetid.asp using your UTM Student ID (960 #)

• Password:Your NetID Password

Signing in with your UT Microsoft account will present the following screen: 

You will also use the sign-in for these widely used apps

• Adobe Creative Cloud
• Canvas
• DASH
• LinkedIn Learning
• MyUTM
• Qualtrics
• RingCentral
• Software Distribution Site
• VPN
• Zoom

Title II Compliance: New Resources for Faculty 
 

To ensure that UTM online course content is compliant with the Title II requirements, faculty will soon have access to three tools to assist in this process.

1. A Canvas Accessibility Checker was launched in March and appears in your Course Menu. When you select the Accessibility button, a scan of items created in Canvas will begin. The scan will identify issues that are not ADA compliant, and it will suggest remediation. Follow the prompts.

2. Studio Auto-Captioning and Auto-Publishing. One of the most important accommodations is captioned videos. Canvas Studio is a video and screencast tool available to all faculty and students. Faculty now have the ability to enable Auto-Publish, Auto-Caption, and Assisted Caption Editing for videos created in Canvas. Go to Studio>from top of page, click Settings>enable some or all of the tools.

3. Yuja Panorama is an industry-first inline content remediation of documents. UTM recently purchased this platform that allows faculty to fix issues without leaving Canvas. Instructors get step-by-step recommendations and real-time suggestions to resolve accessibility problems on the spot, saving time and reducing barriers. It will also assist to remediate PDFs, Word documents, PowerPoint presentations, images, and LMS content areas. Look for upcoming training dates on this new platform.

Tell Us How We Are Doing 
 

UTM's Information Technology Services is conducting a customer service and satisfaction survey, and we want to hear from you! You will receive a link on April 6th to the survey that will ask you to share your thoughts on the campus technology services available to help us improve our services for UT Martin. Your responses are anonymous and will only be used in collective results. We appreciate your feedback!

Canvas Update: Portfolios 
 

Folio and ePortfolios are being replaced by Canvas Portfolio, which is now available in your Canvas account. The new iteration adds many new and upgraded features like collaboration tools to showcase group work, learner progress tracking, and portfolio preview for easier sharing and review. Learn more about the new Canvas Portfolio. Please note that Canvas' legacy ePortfolios and Portfolium's Folios/Canvas Student ePortfolios will be retired on June 30, 2026. After this date, only Canvas Portfolios will be available. Students and faculty should download any old content that they want to save.

Were You Phished or Spammed? 
 

Unwanted emails sometimes end up in your inbox, and it's helpful to know the differences between these types of emails.

Phishing emails are a common form of social engineering attack that use psychological manipulation to trick users into doing something they normally wouldn't or shouldn't do such as providing credentials or other sensitive information. These emails are inherently malicious because their intent is to deceive to gain information, money, or unauthorized access to systems.

Some common attributes of a phishing email include:

• First time or infrequent sender,
• Emails with this banner, "You don't often get email from no-replyakgm6-jogvguq9@stumble.com. Learn why this is important."
• From: UTM IT Services mealplans@stu.school.edu.au
• Generic greeting such as "Hello," "Dear user," "Dear customer," etc.
• Urgent request with consequences
• Suspicious links (e.g. https://project5958683.tilldaa.ws/utm.edu)
• Links to online forms asking for credentials or other sensitive information

Spam emails are simply unsolicited bulk emails that are sent out to thousands of email addresses. These are typically annoying and not inherently malicious. They are commercial in nature and often promote products or services.

To report Phishing and Spam emails, use Outlook's Built-in Reporting Feature that allows you to choose the "Report phishing" for phishing emails or "Report Junk" for spam emails. If you are unsure if an email is phishing or spam, forward it to abuse@utm.edu or contact the Help Desk at 731-881-7900.

ITC Training for April 
 

This month's training topics will include Panorama, Akindi Test Generator and Title II Compliance. Please visit the ITC's page in Runway to view the schedule and to register for a session.